How to get Services in Bucks County

MENTAL HEALTH SERVICES

If you are experiencing a Mental Health Crisis, call  1-800-499-7455. Crisis services are available 24 hours a day, 7 days a week.

If you have been diagnosed with serious mental illness or believe you have mental illness and you don't have insurance and are not eligible or don't know if you are eligible for HealthChoices, call the location below that is nearest your home for an intake appointment.

Upper Bucks Area Penn Foundation
807 Lawn Avenue
Sellersville, PA 18960
215-257-6551
Central Bucks Area Lenape Valley Foundation
500 N West Street
Doylestown, PA 18901
215-345-5300
Lower Bucks Area Penndel Mental Health Center
1517 Durham Road
Penndel, PA 19047
215-752-1541

Depending on your financial resources and/or insurance coverage there are many ways to find the type of service that you need. If you have a private health plan that covers these services, contact your health plan administrator. If you are a Magellan Behavioral Healthcare of PA member (HealthChoices) call Magellan Behavioral Healthcare of PA Member Hotline (24 hours, seven days a week):

    1-877-769-9784 (24 hours toll-free)
    1-877-769-9785 (TTY and toll-free)

Any Bucks County resident who is Medical Assistance-eligible may call the toll-free number for assistance and referral for mental health issues. Professional staff will answer your call, help you through a crisis, or provide referrals to community-based treatment centers, if there is a need.

Mental Health services offered by Bucks County are offered by contracted provider agencies. These providers usually accept HealthChoices, Medicare, and other insurance. A sliding scale is available for those with no insurance.

Where To Turn For Help With Drug and Alcohol Issues In Bucks County

This informational sheet will help you or your family member access treatment for a drug and/or alcohol problem, as well as give some other resource information. The first step in accessing treatment is for the individual to get a professional assessment to determine the extent of the problem and the type of treatment and recovery plan needed. Adult and adolescent services are available throughout Bucks County. For more information, please call our Approval of Care Department at 215-773-9643.

To access treatment for those who have private health insurance, call the number on the back of the insurance card listed under Mental Health/Substance Abuse.

To access treatment for those with Medical Assistance, call Magellan Health Services at 877-769-9784 and they will give information as to the nearest treatment agency for an assessment or go to one of the listed assessment sites below.

To access information regarding Veteran’s Benefits, call 877-222-8387 to find out eligibility for services. Individuals who are Veterans are eligible for county funding.

For individuals with no insurance, there may be county funded treatment available as well as other supportive services. The individual must go to one of the assessment sites listed below, either as a walk in or calling for an appointment. The individual will need to bring certain documents to the assessment, including proof of Bucks County residency, and other documents to complete a Medical Assistance application. Due to limited funding, County funding for residential treatment is budgeted on a monthly basis, which limits the number of individuals who can be admitted into that level of care each month. However, other treatment alternatives, such as outpatient treatment, are available. Individuals that are considered a priority population, such as pregnant injection substance users, pregnant substance users, injection substance users, overdose survivors, veterans and adolescents are exempt from any limitations. Preferential treatment is given to pregnant females.

Assessment Sites:

Aldie Counseling Center
11 Welden Drive
Doylestown, PA 18901
215-345-8530 Walk in hours: M-F 8:00am-2:00pm
Aldie Counseling Center
2291 Cabot Boulevard, West
Langhorne, PA 19047
215-642-3230 Walk in hours: M-F 8:00am-2:00pm
Gaudenzia Lower Bucks
501 Bath Road
Bristol, PA 19007
(on the grounds of Lower Bucks Hospital)
267-405-6530 24/7-Walk in and appointments available
Penn Foundation – The Recovery Center
807 Lawn Avenue
Sellersville, PA 18960
215-257-9999 Walk-in hours M-F 8:30am-2:30pm *Phone intake preferred prior to assessment
Pyramid Healthcare, Inc.
1230 Veteran’s Highway, Suite F-1
Bristol, PA 19007
215-244-7607 Walk in hours Monday 8:30-6:00pm, Tues-F 8:30am-3:00pm

DUI

For court ordered Driving Under the Influence (DUI) classes, assessment and treatment services.

Council of Southeast Pennsylvania, Inc.
DUI Central & Upper Bucks County
215-345-6644
Livengrin Foundation, Inc.
DUI Lower Bucks County
215-946-4029
Family Service Association of Bucks County
DUI Bucks County
215-494-9090

Family Supports

Free Family Education Programs are available to help family members of individuals with an active addiction – call The Council of Southeast of Pennsylvania at 1-800-221-6333 Monday-Friday 9am-5pm for locations and times.

Recovery Centers and Intensive Case Management Services For more information about The Council of Southeast Pennsylvania’s Community Recovery Centers, Intensive Case Management and Recovery Coaches, go to the following website: www.councilsepa.org/programs/pro-act or call 1-800-221-6333 Monday-Friday 9am-5pm. They can also give you information about local mutual aid support groups including AA and NA, Alanon, etc.

Recovery Houses

Recovery Houses are available throughout Bucks County. Recovery Houses provide a safe living environment for individuals seeking recovery and support. For more information, go the following website: www.buckscountyrecoveryhouseassociation.com.

For more information about the full array of services available in Bucks County, go to the website: www.buckscounty.org/government/HumanServices.

If you have a complaint about assessment or treatment services you receive, call BCDAC, Inc. at 215-773-9643 or email dnacomplaints@buckscounty.org.

Resources for Residents

ACCESS TO INTELLECTUAL DISABILITY (ID) SUPPORTS AND SERVICES

Who is Eligible for ID supports and services?

An individual may be eligible to receive ID supports and services if they have: 

  • A diagnosis of mental retardation prior to the age of 22 with
    • Consistent IQ scores of 70 or below, at least 2 standard deviations below the mean, on standardized psychological evaluations and
    • Have significant limitations in adaptive functioning and
  • Legal resident status in the State of Pennsylvania.

Who do I call for an Intake for Eligibility Determination?

The ID Intake Unit for the Bucks County Department of Mental Health/Developmental Programs can help you and your family member with the eligibility determination process. You can reach the Intake Unit at 215-444-2800.

You will be asked to send the Department a copy of all records documenting diagnosis, such as psychological evaluations, psychiatric evaluations, medical records, and the Individual Education Plan and any school evaluation reports. Please be prepared to provide some general information at the first phone call to initiate the Intake process.

If You Are Likely to be Eligible for ID Services, what happens next?

Following receipt and review of the documentation the ID Intake Coordinator will contact you to arrange an initial intake interview. You and the individual requesting services should come to the intake appointment with the following:

MA /Access card, private insurance card, social security card, birth certificate, legal and financial documents.
The ID Intake Coordinator will gather additional information at the Intake meeting to complete: 

  • A Social Summary
  • Assessment of Need
  • Waiver application
  • Person Centered Planning
  • Choice of Base Service Unit for Supports Coordination

The ID Intake Coordinator will discuss with you your needs and recourses, formal services as well as informal community supports. Based on your selection of a Supports Coordination Entity, the Intake Coordinator will make the appropriate referral. The three Base Service Units in Buck s County that provide ID Supports Coordination are:  Penn Foundation, Lenape Valley Foundation and Penndel Mental Health Center.

If You are not Eligible for ID Services, what happens next?

Following receipt and review of the documentation the ID Intake Coordinator will provide you with information about resources in your community or other systems through which you or your family member may be entitled or eligible for services.

EARLY INTERVENTION

What is Early Intervention?

Early Intervention (EI) consists of services and supports designed to help families with children who have developmental delays. While all children grown and learn at their own rate, some children may experience delays in their development. When there is a concern early intervention provides supports and services to young children and their families/caregivers to help the child grow and develop.

Who is eligible?

Infants, toddlers, and preschool children who have a delay in development or a related diagnosis may be eligible to receive early intervention services.

Children grow, develop and learn in the following ways:

  • Physical development - the ability to move, see and hear
  • Language and speech development - the ability to communicate, understand, express needs and talk
  • Social and emotional development - the ability to relate to others
  • Self help - eating, dressing and the ability to care for oneself
  • Cognitive development - includes the ability to think and learn

For further information on developmental milestones:

Who should families contact to see if their child is eligible for Early Intervention?

A first step for any family with a concern about their child's development is to call CONNECT Services (toll free: 1-800-692-7288) or their local EI Program. The Early Intervention program will determine if the child is eligible for Early Intervention.

Local contact numbers are:

  • Children birth to three years of age - 215-444-2800
  • Children ages three to five years of age - 1-800-770-4822 x1716

Referral

If you have concerns about how your infant or toddler is growing and learning, the first step is to call an Early Intervention Service Coordinator at a Base Service Unit in your area. An Early Intervention Coordinator will talk with you about your child and listen to your concerns.  The Early Intervention Coordinator will assist you through the process to determine whether your child is eligible for Early Intervention. 

Please refer to the list below for the Base Service Unit which serves the area in which you reside and contact the corresponding agency:
If you are not sure which Base Service Unit to contact, call the Bucks County Early Intervention Coordinator at 215-444-2847 ext 231.

Penn Foundation
Early Intervention Services
519 South 5th Street, Suite 100
Perkasie, PA 18944
Phone: 267-517-3650
http://www.pennfoundation.org

Lenape Valley Foundation
Early Intervention Services
500 North West Street
Doylestown, PA 18901
Phone: 215-345-5300 ext. 5402 or 267-893-5402
http://www.lenapevf.org

Northwestern Human Services
Early Intervention Services
2260 Cabot Blvd West, Suite 100
Langhorne, PA 19047
Phone: 215-752-5760
http://www.nhsonline.org

The Bucks County Intermediate Unit # 22
Early Intervention information and referral on behalf of children age three to five years who live in Bucks County.
Questions or concerns about how a preschool age child, three to five years old is growing and learning or may have special needs should call the Bucks County Intermediate Unit #22, Early Childhood Services Program at 1-800-770-4822, extension 1716. For more information about the BCIU go to http://www3.bucksiu.org, Educational Services, Early Childhood Services.

 
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